Digital Marketing Agency and Consultancy in Johannesburg

Privacy Policy

Introduction

This Privacy Policy is subject to Bizoptimised terms and conditions and all definitions contained in such terms and conditions shall apply equally to this Privacy Policy.

Your privacy, as a visitor of our web site is important to us. By continuing to use this web site, you agree to the terms and conditions set out in this Privacy Policy. Please note that by submitting information via this web site, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with this Privacy Policy. We recommend that you read this Privacy Policy together with our terms and conditions prior to submitting information to this web site.

Changes to Privacy Policy

We may amend this Privacy Policy from time to time to reflect our information practices. If we make any material changes to the Policy, we will provide a notice on this website and may send you an email as well prior to the changes being effective. We encourage you to periodically check this site for the latest information on our privacy policy. If you continue to use those services after those changes are in effect, you agree to the revised policy.

Information collected

We collect and store the following personal information of users of this web site: information necessary for our legitimate business interest and the categories of personal information identified in the Electronic Communications and Transactions Act 25 of 2002 (“the ECT Act”). This may include (amongst other things) the user´s name, business name, location and or addresses, telephone numbers, age, disability, interests and preferences; and information automatically provided (e.g. cookies and server logs) which may include, amongst other things, information pertaining to a user´s use and navigation of this Web Site, IP addresses, type of Browser used, type of device used, language, referring website, pages visited and the duration and frequency of a user’s visits to this web site. Cookies are pieces of information that a web site transfers to a user´s hard drive for record-keeping purposes. Cookies are not harmful to your computer and do not carry viruses.

Use of Information

The personal information collected on this web site may be used to provide and improve services to you and to operate and improve browsing and interaction via this web site. In addition, we may use this information to provide marketing information to you.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  • To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails – The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Personal information which is collected from you will be stored and processed in the Republic of South Africa. Personal information will not be traded, sold or leased to third parties. While we will attempt not to disclose any of your personal information to third parties, except when we have your permission or for purposes of our legitimate business interests, we do not guarantee that your personal information will not be shared with third parties without your permission.

You agree that your personal information may be shared with (amongst others) the following parties:

  • government and law enforcement agencies;
  • credit and other payment card providers;
  • where the law requires that we disclose your personal information to a party;
  • where we have reason to believe that a disclosure of personal information is necessary to identify, contact or bring legal action against a party who may be in breach of the terms and conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities.

We primarily use SaaS applications where information is stored in the cloud by 3rd party providers and we also make use of API’s between the various applications which result in the information being transferred between applications to make avoid the duplication of entering information of prospects, leads or clients.

Security

All reasonable steps will be taken to ensure the integrity, security and confidentiality of your personal information. However, while we exercise great care in providing secure transmission of your personal information, we cannot guarantee the security of any information transmitted via the internet to or from this web site and you accordingly agree that you transmit such information at your own risk.

You must ensure that your username and passwords or personal identification numbers are not revealed to any other persons. Should you divulge such information, we accept no liability for any resulting losses. In addition kindly note that you take all necessary and essential precautions when on the internet by using secure internet connections and by aware of using free, unprotected public WIFI hotspots. Always ensure you are using the latest versions of virus software, firewalls, VPN and key stroke loggers and that your web browser is up-to-date and your settings for the web browser are optimised for your online security.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. Additionally, there instances that information on our site contain links to third-[arty websites. These third-party sites have separate and independent privacy policies and are not subject to this Privacy Policy. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Disclosure of any Information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.